Privacy POLICY

Last Updated: 30 September 2025

This Privacy Policy explains how Studio Dimora (‘we’, ‘our’, ‘us’) collects, uses, and protects your personal data when you interact with our website, services, and communications. We are committed to ensuring your privacy is protected and that we comply with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and the Privacy and Electronic Communications Regulations (PECR).

1. Data Controller

The data controller responsible for your personal information is:
Studio Dimora
Email: fed@studiodimora.co.uk

2. What Data We Collect

We may collect the following information:
– Name and contact details (email, phone number)
– Information provided through enquiry forms, consultations, or newsletters
– Technical data such as IP address, browser type, and device information
– Payment information where applicable (processed securely through third parties)
– Project details necessary for delivering our interior design services

3. How We Use Your Data

We use your personal data for the following purposes and lawful bases:
– To provide and manage our interior design services (lawful basis: contract)
– To respond to enquiries and communicate with you (lawful basis: legitimate interests)
– To send marketing communications where you have opted in (lawful basis: consent)
– To improve our website and services (lawful basis: legitimate interests)
– To comply with legal and regulatory obligations (lawful basis: legal obligation)

4. Data Sharing

We may share your personal data with:
– Professional trades and suppliers relevant to your project
– Third‑party service providers such as email marketing platforms, website hosts, cloud storage, analytics, and payment processors
– Legal or regulatory authorities where required by law

We do not sell or rent your personal data to third parties.

5. Data Retention

We retain your personal information only as long as necessary for the purposes we collected it for. Newsletter subscriber details are retained until you unsubscribe. Project‑related records may be kept for up to 7 years to meet tax and accounting obligations.

6. International Transfers

Where your data is transferred outside the UK, we ensure appropriate safeguards are in place (for example, UK‑approved Standard Contractual Clauses).

7. Your Rights

You have the right to:
– Access the personal data we hold about you
– Request correction of inaccurate or incomplete data
– Request erasure of your data, subject to legal obligations
– Object to or restrict processing in certain circumstances
– Request data portability
– Withdraw consent at any time for marketing communications
– Lodge a complaint with the Information Commissioner’s Office (www.ico.org.uk)

8. Security

We use appropriate technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction.

9. Cookies

For information on how we use cookies and similar technologies, please see our Cookie Policy.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.